Built by school IT staff in 2012 · Now running K-12 programs at scale
School districts
Devices tracked
Years in K-12 production
U.S. states served
Connects with everything you already run
Every MDM. Every SIS. Every payment processor your district uses.
Help Desk
Workflows · new in v3.6Tickets that route themselves.
Build the routing logic your help desk actually uses — visually, in the browser. Match on building, room, department, ticket type, custom fields, time of day, business hours. Then assign, escalate, watch, status-change, notify, or wait-and-chain — automatically.
- Visual condition + action builder with test runner
- Round-robin assignment with per-admin vacation opt-out
- Business-hours and holiday calendars per district
- Run history with success / skipped / failed audit
Asset Management
Every device. Full history. One profile.
Track every Chromebook, iPad, and laptop with checkout history, repair history, insurance status, MDM sync data, and incidents in a single device record. Stop reconciling four systems at year-end.
- Buildings, rooms, custom fields, condition labels, insurance status
- Live MDM sync data — last check-in, OU, enrollment state
- Full checkout history — who has it now, who had it last
- Incident history with photos, repair records, insurance claims
Incident Management
Damage tracking that never loses context.
Photos, repair history, insurance status, and replacement queue — all linked to the device for life. The next damage call has every prior repair already in front of you.
- Insurance and warranty status on every device
- Replacement queue routes new serials into existing assignments
- Photos and notes attach directly to the device profile
- Incident-to-invoice workflow with online payment
Reporting
Numbers your board actually reads.
Live dashboards for technicians, IT directors, business managers, and superintendents. Resolution time, technician load, asset utilization, damage recovery — every number CSV-exportable for board reports.
- Average resolution time, trended 30 / 90 / 365 days
- Technician productivity, first-touch resolution rate
- Ticket volume by source — portal, email, workflow
- CSV export for board reports and grant accountability
Why districts switch
Built for K-12. Not retrofitted from enterprise IT.
Six things that show up in every customer call we have. Read these, then talk to anyone we've worked with — they hold up.
Built by school IT
Every founder and engineer comes from a school technology role. We are not building for banks or hospitals.
One platform, not seven
Help desk, asset management, user management, incidents, invoicing, self-service knowledgebase, and reporting — one login, one data model.
Transparent pricing
Per-student tiers published on the pricing page. No sales call required. No enterprise-tier feature gates.
Compliance handled
FERPA, COPPA, PPRA, Student Privacy Pledge signatory. SOC 2+, PCI, CSA Star, ISO 27001 hosting.
Real automation
Workflows is a self-service feature. Build routing rules in the browser — no professional services contract.
Support that picks up
When you call (616) 217-9011, a former K-12 tech director answers. No queue, no offshore tier-one script.
Frequently asked
Questions Tech Directors actually ask us.
Pricing, compliance, integrations, and what it takes to migrate. The short answers — long answers on the feature and security pages.
What is K-12 device management software?
K-12 device management software helps school IT teams track every Chromebook, iPad, and laptop in a 1:1 program — including check-out history, repairs, insurance status, and warranty data. The best platforms consolidate help desk, asset inventory, incident tracking, and family billing into one system, replacing the spreadsheets and disconnected tools most districts stitch together.
How much does K-12 device management software cost?
Manage1to1 publishes per-student pricing: $1,000 per year flat for districts up to 700 students, then $1.20 to $1.55 per student per year above that. All tiers include unlimited devices, admins, attachments, invoices, and integrations. Most competitors require a sales call to get a quote — we publish the full tier breakdown on the pricing page.
Does Manage1to1 integrate with JAMF and Google Workspace?
Yes. Manage1to1 has 2-way integrations with JAMF Pro, JAMF School, Apple School Manager, and Google Workspace (Chrome Device Console). Device inventory, OU placement, enrollment status, and Last Seen data sync automatically. SIS integrations include PowerSchool, Infinite Campus, Skyward, and ClassLink via OneRoster.
Is Manage1to1 FERPA and COPPA compliant?
Yes. Manage1to1 is a signatory of the Student Privacy Pledge and complies with FERPA, COPPA, and PPRA. We sign customer-side SaaS Agreements and Data Processing Agreements (DPAs), including Florida-specific district compliance requirements. Hosting is SOC 2+, PCI Merchant, CSA Star Level 1, and ISO/IEC 27001:2022 certified.
Why do districts switch to Manage1to1?
Three reasons we hear constantly: transparent published pricing instead of a sales gauntlet, a platform built specifically for K-12 device programs (not enterprise ITSM with an "Education" sticker), and willingness to sign customer-side SaaS Agreements and DPAs — including Florida-specific requirements. The free demo on this site lets you walk through every feature with realistic sample data, and questions get answered by a former tech director, not a salesperson.
Can I use Manage1to1 if my district already has a help desk system?
Yes, but most districts replace their existing help desk when they switch to Manage1to1. The reason: the help desk, asset management, incident tracking, and billing all share one data model — meaning a ticket can be routed by device history, building, or insurance status without bouncing between systems. Running two help desks in parallel is uncommon.
How long does it take to set up Manage1to1 for my district?
Most districts go live within two weeks. Manage1to1 imports your existing user and device data from your SIS (PowerSchool, Infinite Campus, Skyward, ClassLink) and your MDM (JAMF Pro, JAMF School, Apple School Manager, Google Workspace). Routing workflows and ticket templates can be customized after launch — there is no professional services contract required.
Get started
Try the platform free. No sales call required.
Walk through every feature with realistic sample data. The team that built it used to run a 1:1 program, so the "sales call" is a chat with a former tech director — not a salesperson. Most districts report a full ROI within the first month.