Help Desk

Manage1to1 is the ultimate K-12 tool, featuring a Help Desk Ticketing system to allow you to take care of your entire district’s IT issues, even those not related to your 1:1 deployment!

Help Desk Features

Automatic Email Importing

Are you end-users already used to sending an email to log a support request? Manage1to1 will automatically import emails from your email to create tickets and add replies!

Multiple Departments

Do you want to organize and categorize multiple types of support requests? Manage1to1 offers unlimited departments/emails to accept tickets allowing you to stay organized.

Advanced Metrics

Keep track of your IT department efficiency. With advanced reporting capabilities, Manage1to1 will empower you to make informed decisions about your department’s staffing and resource needs.

Easy Ticket Workflow

Allow your end users to place a ticket into the system that is either tied to a device that is checked out, or even an unrelated device. Multiple department support allows you to categorize and assign tickets to your staff in an easy to track manner!

We’re confident you’re going to love Manage1to1! Contact us today to get started!

Request More Information!

We’d love to get in contact with you about how Manage1to1 can benefit your district. Simply fill out the form below and one of our representatives will be in touch!